Frequently Asked Qustions
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What is office 365?
Office 365, now called Microsoft 365, is a subscription-based service that includes a suite of productivity applications and services. It offers tools like Word, Excel, PowerPoint, Outlook, and OneDrive, along with features for collaboration, cloud storage, and communication. It’s designed for both personal and business use, allowing users to access their files and applications from anywhere with an internet connection.
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What is Microsoft Teams?
Microsoft Teams is a collaboration platform that integrates chat, video meetings, file sharing, and app integration. It enables teams to communicate and work together in real time, making it easier to manage projects and stay connected, whether in-person or remote.
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What is our Learning Management System?
Our E-learning platform or Learning Management System (LMS) is AXSOS Learning Platform.
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What is our reference for knowledge during bootcamp?
For all our bootcamps our main reference for knowledge during the bootcamp is the AXSOS Learning Platform . This e-learning management system provides a comprehensive range of resources, including interactive courses, tutorials, and supplementary materials tailored specifically for your learning journey.
Using the AXSOS Learning Platform ensures that you have access to up-to-date content and tools that align with the bootcamp curriculum, fostering a cohesive and engaging learning experience. Additionally, it allows for flexible learning at your own pace, enabling you to revisit materials as needed for better understanding. -
Can we use external resources for learning?
For all our bootcamps our main reference for knowledge during the bootcamp is the AXSOS Learning Platform. This e-learning management system provides a comprehensive range of resources, including interactive courses, tutorials, and supplementary materials tailored specifically for your learning journey.
Using the AXSOS Learning Platform ensures that you have access to up-to-date content and tools that align with the bootcamp curriculum, fostering a cohesive and engaging learning experience. Additionally, it allows for flexible learning at your own pace, enabling you to revisit materials as needed for better understanding. -
How to login to e-learning management system?
Please visit this link.
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Why we use Microsoft Teams?
We use Microsoft Teams as the main communication channel between instructors, teaching assistants (TAs), and students. It facilitates seamless collaboration and real-time communication, making it easier to share updates, ask questions, and engage in discussions. Each bootcamp team will include multiple channels that represent the technical stacks students will be working with, helping to organize group discussions and share important links and meeting information. Additionally, Teams provides a platform for interactions with AXSOS Academy staff, including career services, ensuring that you have access to support and resources throughout your bootcamp experience. This centralized communication helps create a connected and supportive learning environment.
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What is our official communication channel with our classmates and teaching team?
We use Microsoft Teams as the main communication channel between instructors, teaching assistants (TAs), and students.
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What are available support channels for students before/ during/ after boot camps/courses?
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Teams Channels:
Trainees can go to channels opened on Microsoft Teams for that boot camp and drag the issue into a conversation in that channel. They could ask for support from teammates, Teaching assistants (TAs), or Instructors. In addition, trainees can open tickets for technical problems in Microsoft Teams, AXSOS Academy Email, Office 365, Learning Platform, or any other inquiries.
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Microsoft Teams Virtual office:
Trainees can share they support inquiry with Instructor and TA directly and they can handle the case and respond accordingly.
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Knowledge Base and FAQs:
Users can browse articles, guides, and frequently asked questions to find answers. Provides self-service options for common issues, reduces the volume of support requests. Documents can be found inside Technical support Docs channel.
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In-Person Support:
Users can visit a physical location for face-to-face assistance.
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LMS tickets:
Check [email protected] email by teaching staff and assigned the ticket to ITOP team. For Facebook messenger, Instagram, WhatsApp to be checked.
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